Listing Terms & Conditions

CONNECT-ME

NDIS Business Directory – Terms and Conditions

Effective Date: 31.08.2025

Last Updated: 03.09.2026

IMPORTANT NOTICE

These Terms and Conditions ("Terms", "Agreement") govern the creation, submission, publication and maintenance of any business listing, advertisement, profile, service listing, vacancy listing, property listing, employment listing or other business information ("Listing") submitted to or published through the Connect-ME platform.

Connect-ME means the Connect-ME website, platform, directory, applications, databases, digital services, social media channels and associated services operated by KRUPSANTG PTY LTD, ABN 43 649 038 406 ("Connect-ME", "we", "us", "our").

By registering, submitting a Listing, purchasing a Listing package, uploading information, continuing to use the platform or otherwise accessing Connect-ME as a business, provider, organisation, professional or advertiser ("Listing Owner", "you", "your"), you acknowledge that you have read, understood and agreed to these Terms.

If you do not agree to these Terms, you must not create, submit, purchase, maintain or use a Listing on Connect-ME.

1. PURPOSE OF CONNECT-ME

1.1 Connect-ME operates as an online business and information directory designed to assist users in discovering businesses, organisations, professionals, support services, employment opportunities, accommodation, disability-related services and other relevant services.

1.2 Connect-ME is a directory and technology platform and is not, unless expressly stated otherwise in writing:

a. an NDIS provider;

b. an NDIS support provider;

c. an employer of any person listed on the platform;

d. a support coordinator;

e. a plan manager;

f. an accommodation provider;

g. a healthcare provider;

h. a legal, financial, medical or professional adviser;

i. an agent of a Listing Owner;

j. a representative, partner, joint venturer or franchisee of a Listing Owner; or

k. a party to any agreement between a Listing Owner and a participant, customer, worker, employee, contractor or other third party.

1.3 Connect-ME merely provides a digital platform through which information may be displayed and users may independently contact Listing Owners.

2. INDEPENDENT RELATIONSHIP

2.1 A Listing Owner operates independently from Connect-ME.

2.2 Publication of a Listing does not create:

a. an employment relationship;

b. an agency relationship;

c. a partnership;

d. a joint venture;

e. a fiduciary relationship;

f. a franchise relationship;

g. an endorsement;

h. an accreditation; or

i. any other legal relationship between Connect-ME and the Listing Owner,

unless expressly agreed in writing.

2.3 A Listing Owner must not represent or imply that it is owned, operated, endorsed, approved, accredited, recommended, guaranteed or officially affiliated with Connect-ME unless Connect-ME has expressly authorised that representation in writing.

3. PROVIDER RESPONSIBILITY

3.1 The Listing Owner is solely responsible for the accuracy, legality, completeness and currency of every piece of information submitted to Connect-ME.

3.2 The Listing Owner is solely responsible for its:

a. business operations;

b. employees;

c. contractors;

d. workers;

e. services;

f. premises;

g. licences;

h. registrations;

i. insurance;

j. qualifications;

k. professional standards;

l. NDIS obligations;

m. regulatory obligations;

n. pricing;

o. advertising;

p. representations;

q. agreements with participants or customers; and

r. compliance with all applicable laws.

3.3 Connect-ME does not assume responsibility for the performance, conduct, omissions or activities of a Listing Owner.

3.4 A Listing Owner must independently determine whether it is legally permitted and appropriately qualified to provide the services advertised.

4. NDIS REGISTRATION AND STATUS

4.1 Where a Listing refers to NDIS registration, the Listing Owner warrants that all statements regarding its NDIS status are truthful, accurate and current.

4.2 A Listing Owner must not:

a. falsely claim to be an NDIS registered provider;

b. falsely claim to be approved, accredited or endorsed by the NDIS;

c. use wording that falsely implies official NDIS registration;

d. use NDIS registration details belonging to another organisation;

e. represent that Connect-ME has verified or guaranteed its NDIS registration unless expressly stated by Connect-ME;

f. make false claims concerning NDIS funding, participant numbers, guaranteed referrals or guaranteed income; or

g. make any representation that could reasonably mislead an NDIS participant.

4.3 Where applicable, Connect-ME may independently check publicly available registration information. However, such checking does not constitute an audit, certification, accreditation, endorsement or guarantee of the Listing Owner.

4.4 The Listing Owner must immediately notify Connect-ME if:

a. its NDIS registration expires;

b. its registration is suspended;

c. its registration is revoked;

d. its registration conditions change;

e. it becomes subject to a banning order or regulatory restriction;

f. information in its Listing becomes inaccurate; or

g. any statement previously provided to Connect-ME is no longer correct.

4.5 Connect-ME may suspend, amend, remove or disable any Listing where it reasonably believes the Listing Owner's NDIS status or representation may be inaccurate.

The NDIS Commission maintains a public Provider Register and publishes registration and compliance information.

5. PROVIDER WARRANTIES

By submitting a Listing, you represent and warrant that:

5.1 you have authority to act for the business or organisation;

5.2 all information supplied to Connect-ME is true, accurate, complete and not misleading;

5.3 you have authority to use all business names, logos, photographs, trademarks, videos, documents and other content submitted;

5.4 your Listing does not infringe any person's intellectual property rights;

5.5 your Listing does not contain defamatory, fraudulent, misleading, deceptive, unlawful, offensive or discriminatory material;

5.6 you hold all licences, registrations, qualifications, approvals and permits necessary for the services advertised;

5.7 you comply with all applicable Commonwealth, State and Territory legislation;

5.8 you comply with applicable NDIS requirements where relevant;

5.9 you comply with applicable workplace, health and safety, privacy, consumer protection and professional obligations;

5.10 you have appropriate insurance for your business and services;

5.11 you will not use Connect-ME to facilitate unlawful conduct;

5.12 you will not submit false reviews or testimonials;

5.13 you will not impersonate another business or individual;

5.14 you will not manipulate, abuse or circumvent Connect-ME's systems; and

5.15 you will immediately correct information that becomes inaccurate.

6. NO GUARANTEE OF REFERRALS OR BUSINESS

6.1 Connect-ME does not guarantee:

a. enquiries;

b. leads;

c. participants;

d. customers;

e. employment applicants;

f. referrals;

g. bookings;

h. contracts;

i. revenue;

j. NDIS participants;

k. occupancy;

l. property sales;

m. employment placements; or

n. any particular financial or commercial outcome.

6.2 Any estimated traffic, enquiry numbers, audience numbers, visibility statistics or promotional projections provided by Connect-ME are estimates only and do not constitute guarantees.

6.3 Payment for a Listing is payment for access to the agreed platform and advertising/listing service and is not payment for guaranteed referrals or business.

7. NO ENDORSEMENT OR RECOMMENDATION

7.1 Publication of a Listing does not constitute an endorsement, recommendation, certification, accreditation or guarantee by Connect-ME.

7.2 A user's decision to contact, engage, employ, purchase from, reside with, receive services from or otherwise deal with a Listing Owner is made independently by that user.

7.3 Users should conduct their own due diligence before entering into any arrangement with a Listing Owner.

7.4 Connect-ME does not guarantee that any Listing Owner is suitable for a particular participant or customer.

8. VERIFICATION

8.1 Connect-ME may, but is not obliged to, verify information supplied by a Listing Owner.

8.2 Verification may include checking:

a. ABN information;

b. business information;

c. publicly available NDIS information;

d. licences;

e. registration information;

f. websites;

g. professional registrations;

h. publicly available regulatory information; and

i. information supplied directly by the Listing Owner.

8.3 Verification does not constitute an audit, certification, professional assessment, legal opinion or guarantee.

8.4 Connect-ME may request evidence or supporting documentation at any time.

8.5 Failure to provide requested evidence may result in suspension or removal of the Listing.

9. CONTENT SUBMITTED BY LISTING OWNER

9.1 The Listing Owner grants Connect-ME a worldwide, non-exclusive, royalty-free licence to host, reproduce, store, format, modify, display, publish, distribute and promote submitted content for the purpose of operating and marketing Connect-ME.

9.2 This licence includes business names, logos, descriptions, photographs, videos, service information, contact information and other Listing material.

9.3 Connect-ME may resize, crop, format, edit or otherwise technically modify content for display purposes.

9.4 The Listing Owner remains responsible for ownership and legality of submitted content.

9.5 Connect-ME may remove content that it considers inappropriate, inaccurate, unlawful, misleading, offensive or inconsistent with the platform.

10. INTELLECTUAL PROPERTY

10.1 All intellectual property belonging to Connect-ME remains the property of Connect-ME or its licensors.

10.2 This includes, without limitation:

a. website design;

b. software;

c. source code;

d. databases;

e. trademarks;

f. logos;

g. graphics;

h. layouts;

i. photographs owned by Connect-ME;

j. text created by Connect-ME;

k. platform functionality;

l. business systems;

m. algorithms;

n. branding; and

o. proprietary information.

10.3 Nothing in these Terms transfers ownership of Connect-ME intellectual property to a Listing Owner.

11. THIRD-PARTY LINKS AND SERVICES

11.1 Connect-ME may contain links to third-party websites, applications or services.

11.2 Connect-ME does not control and is not responsible for third-party websites, services, content, privacy practices, security, availability, pricing or conduct.

11.3 Accessing a third-party website is at the user's own risk.

11.4 A third-party link does not constitute an endorsement or recommendation by Connect-ME.

12. TRANSACTIONS BETWEEN USERS AND LISTING OWNERS

12.1 Connect-ME is not a party to any transaction between a Listing Owner and a user.

12.2 Any contract for services, employment, accommodation, property, support, healthcare, consulting or other services is solely between the relevant parties.

12.3 Connect-ME is not responsible for:

a. the quality of services;

b. service delivery;

c. participant outcomes;

d. worker conduct;

e. employee conduct;

f. payment disputes;

g. refunds;

h. cancellations;

i. injuries;

j. property damage;

k. negligence;

l. professional misconduct;

m. abuse;

n. exploitation;

o. discrimination;

p. contractual disputes;

q. employment disputes;

r. regulatory breaches; or

s. any other dispute arising between users and Listing Owners.

13. NDIS PARTICIPANT SAFETY

13.1 Listing Owners providing services to people with disability remain solely responsible for complying with applicable NDIS requirements and their legal obligations.

13.2 Listing Owners must provide services safely, competently and with appropriate care and skill.

13.3 Listing Owners must comply with applicable obligations concerning privacy, dignity, safety, abuse, neglect, exploitation, sexual misconduct, complaints and incident management.

13.4 Connect-ME does not provide disability supports and does not supervise workers or services provided by Listing Owners.

The NDIS Code of Conduct applies to registered and unregistered providers and requires safe and competent service delivery, honesty, transparency, privacy and appropriate responses to concerns.

14. USER DUE DILIGENCE

14.1 Users are responsible for independently verifying the suitability and credentials of any Listing Owner.

14.2 Users should independently verify:

a. NDIS registration;

b. qualifications;

c. licences;

d. insurance;

e. worker screening;

f. references;

g. pricing;

h. service agreements;

i. availability;

j. suitability;

k. complaints history where legally available; and

l. any other information relevant to their decision.

15. ACCURACY OF LISTINGS

15.1 Connect-ME does not warrant that Listings are complete, accurate, current or error-free.

15.2 Connect-ME may rely on information supplied by Listing Owners.

15.3 Connect-ME has no obligation to continuously monitor or independently verify every Listing.

15.4 Connect-ME may correct formatting, spelling, categorisation or technical errors but is not responsible for identifying every factual error.

16. PROHIBITED CONTENT AND CONDUCT

A Listing Owner must not use Connect-ME to:

16.1 engage in fraud;

16.2 mislead users;

16.3 make false NDIS claims;

16.4 advertise unlawful services;

16.5 impersonate another person or organisation;

16.6 infringe intellectual property rights;

16.7 publish defamatory material;

16.8 upload malicious software;

16.9 collect personal information unlawfully;

16.10 discriminate unlawfully;

16.11 publish sexually explicit or exploitative material;

16.12 promote violence, abuse or exploitation;

16.13 manipulate reviews;

16.14 create fake businesses or fake profiles;

16.15 engage in spam;

16.16 scrape or misuse Connect-ME data;

16.17 interfere with platform security;

16.18 attempt unauthorised access; or

16.19 otherwise breach applicable law.

17. COMPLAINTS AND REPORTING

17.1 Connect-ME may receive complaints concerning Listings.

17.2 Connect-ME may investigate complaints at its discretion.

17.3 Connect-ME may request information or evidence from a Listing Owner.

17.4 Connect-ME may temporarily suspend a Listing while a matter is investigated.

17.5 Where appropriate, Connect-ME may refer matters to relevant regulators or authorities.

17.6 Connect-ME does not guarantee that it will investigate every complaint or reach a particular outcome.

17.7 Nothing in this clause prevents a person from making a complaint directly to an appropriate government or regulatory authority.

18. SUSPENSION AND REMOVAL

Connect-ME may immediately suspend, restrict, edit or remove a Listing where it reasonably believes:

18.1 the Listing breaches these Terms;

18.2 information is false or misleading;

18.3 the Listing Owner has ceased trading;

18.4 the Listing Owner's registration or licence has expired, been suspended or revoked;

18.5 the Listing may create a safety risk;

18.6 the Listing may expose Connect-ME to legal or regulatory risk;

18.7 the Listing contains unlawful material;

18.8 a complaint requires investigation;

18.9 the Listing Owner has failed to provide requested evidence;

18.10 the Listing Owner has failed to pay applicable fees;

18.11 the Listing Owner has misused the platform;

18.12 the Listing Owner has breached another agreement with Connect-ME; or

18.13 removal is otherwise reasonably necessary to protect Connect-ME, users or the integrity of the platform.

19. TERMINATION

19.1 Connect-ME may terminate a Listing or account in accordance with these Terms.

19.2 The Listing Owner may request cancellation in accordance with the applicable Listing package.

19.3 Termination does not affect rights or obligations accrued before termination.

19.4 Clauses concerning intellectual property, confidentiality, liability, indemnity, dispute resolution, payment obligations and other provisions intended to survive termination will continue after termination.

20. FEES AND PAYMENTS

20.1 Fees are payable according to the Listing package selected.

20.2 All prices are in Australian dollars unless otherwise stated.

20.3 GST will be charged where applicable.

20.4 Payment obligations are independent of the number of enquiries, views or leads received.

20.5 Unless expressly stated otherwise, Listing fees are non-refundable once the Listing service has commenced, subject always to any non-excludable rights under Australian Consumer Law.

20.6 Connect-ME may suspend unpaid Listings.

20.7 Connect-ME may use third-party payment providers.

20.8 Connect-ME is not responsible for payment processing failures caused by third-party payment providers.

21. ADVERTISING AND PROMOTIONAL SERVICES

21.1 Connect-ME may provide paid promotional services.

21.2 Promotional placement does not constitute endorsement.

21.3 Connect-ME does not guarantee impressions, clicks, enquiries, conversions or revenue.

21.4 Connect-ME may determine placement, formatting and display methods.

21.5 Connect-ME may discontinue or modify promotional features where reasonably necessary.

22. PRIVACY AND PERSONAL INFORMATION

22.1 Listing Owners must only provide personal information to Connect-ME where they have the lawful authority or appropriate consent to do so.

22.2 Listing Owners must comply with applicable privacy laws concerning information they collect, use or disclose.

22.3 Connect-ME's collection, use and handling of personal information is governed by its Privacy Policy.

22.4 Listing Owners must not upload sensitive personal information about NDIS participants, workers or other individuals unless legally permitted and expressly authorised.

22.5 A Listing Owner remains responsible for personal information contained within its Listing.

23. DATA SECURITY

23.1 Connect-ME takes reasonable steps to protect information held within its systems.

23.2 However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

23.3 To the maximum extent permitted by law, Connect-ME is not responsible for unauthorised access, cyberattack, malware, data breach or other security incident beyond Connect-ME's reasonable control.

23.4 Nothing in this clause excludes liability that cannot lawfully be excluded.

24. AVAILABILITY OF THE PLATFORM

24.1 Connect-ME does not guarantee uninterrupted or error-free operation.

24.2 The platform may be unavailable due to:

a. maintenance;

b. upgrades;

c. hosting failures;

d. telecommunications failures;

e. internet outages;

f. cybersecurity incidents;

g. third-party service failures;

h. software problems;

i. force majeure events; or

j. circumstances beyond Connect-ME's reasonable control.

24.3 Connect-ME is not liable for loss resulting from temporary unavailability to the extent permitted by law.

25. DISCLAIMER OF WARRANTIES

25.1 To the maximum extent permitted by law, Connect-ME makes no representation or warranty that:

a. the platform will be uninterrupted;

b. the platform will be error-free;

c. Listings will generate business;

d. Listing information will always be accurate;

e. users will be genuine;

f. Listing Owners will perform their obligations;

g. third-party services will remain available;

h. information will be suitable for a particular purpose; or

i. the platform will meet a Listing Owner's commercial expectations.

25.2 Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy that cannot legally be excluded under applicable law.

26. LIMITATION OF LIABILITY

26.1 To the maximum extent permitted by law, Connect-ME excludes liability for any indirect, incidental, special, consequential or economic loss arising from or relating to:

a. use of the platform;

b. inability to use the platform;

c. a Listing;

d. dealings between users and Listing Owners;

e. services provided by Listing Owners;

f. loss of business;

g. loss of revenue;

h. loss of profit;

i. loss of opportunity;

j. loss of reputation;

k. loss of goodwill;

l. loss of data; or

m. third-party conduct.

26.2 Nothing in these Terms excludes liability for matters that cannot legally be excluded.

26.3 Where liability cannot lawfully be excluded but may be limited, Connect-ME's liability will be limited to the maximum extent permitted by applicable law.

26.4 Where permitted by law, Connect-ME's aggregate liability arising from a paid Listing will not exceed the amount actually paid by the Listing Owner to Connect-ME for the relevant Listing service during the applicable period.

26.5 This limitation does not apply to liability that cannot lawfully be limited or excluded.

27. LISTING OWNER INDEMNITY

27.1 To the maximum extent permitted by law, the Listing Owner indemnifies and holds harmless Connect-ME, its directors, officers, employees, contractors, agents, affiliates and service providers ("Indemnified Parties") from and against any claim, demand, proceeding, action, loss, damage, liability, cost or expense, including reasonable legal costs, arising out of or connected with:

a. information supplied by the Listing Owner;

b. inaccurate or misleading information;

c. breach of these Terms;

d. breach of applicable law;

e. breach of NDIS requirements;

f. the Listing Owner's services;

g. acts or omissions of the Listing Owner, its employees, workers or contractors;

h. injury, death or property damage caused by the Listing Owner or its personnel;

i. alleged negligence or misconduct by the Listing Owner;

j. infringement of intellectual property rights;

k. unlawful collection, use or disclosure of personal information;

l. disputes between the Listing Owner and a participant, customer, worker or third party;

m. false or misleading advertising;

n. false claims concerning NDIS registration or accreditation;

o. regulatory action arising from the Listing Owner's conduct; or

p. any third-party claim arising from the Listing Owner's business or services.

27.2 The indemnity in this clause is independent of any other remedy available to Connect-ME.

27.3 The Listing Owner acknowledges that this indemnity is intended to allocate responsibility for matters arising from the Listing Owner's own conduct, representations, services and legal obligations.

27.4 Nothing in this indemnity requires a Listing Owner to indemnify Connect-ME to the extent that doing so would be unlawful or unenforceable.

28. RELEASE

28.1 To the maximum extent permitted by law, the Listing Owner releases Connect-ME from claims arising from matters that are the responsibility of the Listing Owner or a third party.

28.2 This release does not apply to liability that cannot legally be excluded.

29. CONTRIBUTION

29.1 Where a claim involves conduct or responsibility attributable to both Connect-ME and a Listing Owner, the parties' respective liability will be determined in accordance with applicable law.

29.2 Nothing in these Terms requires Connect-ME to accept responsibility for conduct that was solely caused by a Listing Owner or third party.

30. LEGAL COSTS

30.1 Where legally recoverable, the Listing Owner is responsible for reasonable legal costs and expenses incurred by Connect-ME in responding to or defending a claim arising from the Listing Owner's breach of these Terms or unlawful conduct.

30.2 Connect-ME may seek recovery of such costs in accordance with applicable law.

31. DEFAMATION AND USER CONTENT

31.1 Connect-ME does not endorse statements made by users.

31.2 Users and Listing Owners are solely responsible for their reviews, comments and statements.

31.3 Connect-ME may remove content that it reasonably considers defamatory, unlawful, misleading or inappropriate.

31.4 Nothing in these Terms requires Connect-ME to determine whether a statement is legally defamatory before taking administrative action.

32. REVIEWS AND TESTIMONIALS

32.1 Listing Owners must not submit fake reviews.

32.2 Listing Owners must not manipulate reviews or ratings.

32.3 Reviews must represent genuine experiences.

32.4 Connect-ME may remove reviews that breach its policies or applicable law.

32.5 Connect-ME does not guarantee the accuracy of user reviews.

33. EMPLOYMENT LISTINGS

33.1 Where Connect-ME publishes employment opportunities, Connect-ME is not the employer unless expressly stated.

33.2 The advertiser is solely responsible for:

a. recruitment;

b. interviews;

c. selection;

d. employment contracts;

e. wages;

f. taxation;

g. superannuation;

h. workplace safety;

i. discrimination obligations;

j. background checks;

k. worker screening;

l. employment law; and

m. termination.

33.3 Connect-ME does not guarantee the suitability of applicants or employers.

34. PROPERTY AND ACCOMMODATION LISTINGS

34.1 Where Connect-ME publishes property, SDA, SIL, accommodation or vacancy information, Connect-ME does not warrant:

a. ownership;

b. availability;

c. suitability;

d. compliance;

e. planning approval;

f. SDA eligibility;

g. building compliance;

h. rental return;

i. investment return;

j. vacancy rate;

k. property condition; or

l. suitability for a particular participant.

34.2 The advertiser is solely responsible for ensuring all property representations are accurate and lawful.

35. PROFESSIONAL SERVICES

35.1 Where a Listing Owner provides healthcare, allied health, legal, financial, accounting, support coordination or other professional services, the Listing Owner is solely responsible for professional compliance.

35.2 Connect-ME does not provide professional advice through a Listing.

35.3 Users must independently assess whether a professional service is appropriate for their circumstances.

36. COMPLIANCE WITH AUSTRALIAN LAW

36.1 The Listing Owner must comply with all applicable Commonwealth, State and Territory legislation.

36.2 This includes, where applicable:

a. Competition and Consumer Act 2010 (Cth);

b. Australian Consumer Law;

c. Privacy Act 1988 (Cth);

d. National Disability Insurance Scheme Act 2013 (Cth);

e. applicable NDIS Rules;

f. applicable NDIS Code of Conduct;

g. employment laws;

h. work health and safety laws;

i. anti-discrimination laws;

j. intellectual property laws;

k. advertising laws;

l. spam and electronic communications laws;

m. taxation laws; and

n. relevant State and Territory legislation.

37. AUSTRALIAN CONSUMER LAW

37.1 Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded.

37.2 If a provision of these Terms would otherwise breach applicable Australian Consumer Law, that provision will operate only to the extent legally permitted.

37.3 Any invalid exclusion or limitation will be severed or read down to the minimum extent necessary while leaving the remainder of the Agreement effective.

Australian Consumer Law applies to businesses operating in the NDIS sector, and businesses can face enforcement action for misleading advertising, unfair contract terms and other consumer-law breaches.

38. SEVERABILITY

38.1 If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision will be severed or read down to the extent necessary.

38.2 The remaining provisions will continue in full force and effect.

39. CHANGES TO THESE TERMS

39.1 Connect-ME may amend these Terms from time to time.

39.2 Updated Terms may be published on the Connect-ME website.

39.3 Where required by law, material changes will be communicated appropriately.

39.4 Continued use of the platform after the effective date of amended Terms constitutes acceptance of the amended Terms to the extent legally enforceable.

40. GOVERNING LAW

40.1 These Terms are governed by the laws of the State of Victoria and the applicable laws of the Commonwealth of Australia.

40.2 The parties submit to the jurisdiction of the courts of Victoria and courts competent to hear appeals from those courts.

40.3 Nothing in this clause prevents a person from exercising any statutory right that cannot legally be restricted.

41. DISPUTE RESOLUTION

41.1 Before commencing court proceedings concerning a dispute arising from these Terms, the parties should first attempt to resolve the dispute in good faith.

41.2 A party may provide written notice describing:

a. the dispute;

b. the relevant facts;

c. the requested resolution; and

d. supporting documentation.

41.3 The parties should attempt to resolve the matter within 14 days after receipt of the notice.

41.4 Nothing in this clause prevents Connect-ME from seeking urgent injunctive, protective or other interlocutory relief where reasonably necessary.

41.5 Nothing prevents a person from making a complaint to a government regulator or exercising a non-excludable statutory right.

42. FORCE MAJEURE

42.1 Connect-ME will not be liable for delay, interruption or failure caused by circumstances beyond its reasonable control.

42.2 Such circumstances may include:

a. natural disasters;

b. pandemics;

c. war;

d. terrorism;

e. government action;

f. cyberattacks;

g. telecommunications failure;

h. internet outages;

i. hosting failure;

j. power failure;

k. industrial disputes;

l. third-party platform failure; or

m. other events beyond Connect-ME's reasonable control.

43. NO WAIVER

43.1 Failure by Connect-ME to enforce any provision does not constitute a waiver of its right to enforce that provision later.

43.2 A waiver must be expressly given in writing.

44. ENTIRE AGREEMENT

44.1 These Terms, together with any applicable Listing package, Privacy Policy and other policies expressly incorporated into these Terms, constitute the agreement between Connect-ME and the Listing Owner concerning use of the relevant Listing service.

44.2 Any additional terms agreed in writing will prevail to the extent of any inconsistency.

45. ASSIGNMENT

45.1 The Listing Owner must not assign or transfer its rights or obligations under these Terms without Connect-ME's prior written consent.

45.2 Connect-ME may assign or transfer its rights and obligations as part of a restructure, sale, merger, acquisition or transfer of the relevant business or platform.

46. NOTICES

46.1 Notices may be provided electronically using the email address associated with the Listing Owner's account.

46.2 The Listing Owner is responsible for maintaining accurate contact information.

46.3 A Listing Owner must promptly update its account information when details change.

47. ELECTRONIC ACCEPTANCE

47.1 Clicking "I Agree", "Create Listing", "Submit Listing", "Purchase", "Continue", "Register", "Accept Terms" or equivalent functionality constitutes electronic acceptance of these Terms.

47.2 Electronic acceptance has the same contractual effect as a written signature to the extent permitted by law.

47.3 The Listing Owner acknowledges that Connect-ME may retain electronic records evidencing acceptance.

48. AUTHORITY TO ACCEPT

By accepting these Terms, the person submitting the Listing confirms that:

48.1 they are at least 18 years old, unless otherwise legally permitted;

48.2 they have authority to bind the relevant business or organisation;

48.3 they have read these Terms;

48.4 they understand the obligations imposed by these Terms; and

48.5 the information submitted is accurate.

49. SURVIVAL

The following provisions survive termination or expiry of the Listing:

a. intellectual property;

b. confidentiality;

c. privacy obligations;

d. disclaimers;

e. limitation of liability;

f. indemnity;

g. release;

h. legal costs;

i. dispute resolution;

j. governing law;

k. payment obligations; and

l. any provision which by its nature is intended to survive termination.

50. ACKNOWLEDGEMENT OF RISK

The Listing Owner acknowledges that operating a business and providing services to members of the public involves inherent commercial, regulatory and operational risks.

The Listing Owner accepts responsibility for its own business operations, services, employees, workers, contractors, customers and regulatory obligations.

Connect-ME is not intended to replace professional legal, accounting, financial, medical, NDIS or other professional advice.

51. IMPORTANT PROTECTION FOR CONNECT-ME

Nothing in these Terms:

a. constitutes a representation that Connect-ME has verified every Listing;

b. constitutes a representation that Connect-ME endorses any Listing Owner;

c. transfers responsibility for a Listing Owner's services to Connect-ME;

d. guarantees any commercial outcome;

e. makes Connect-ME responsible for the acts or omissions of a Listing Owner; or

f. excludes any liability or obligation that cannot lawfully be excluded.

52. CONTACT

Questions concerning these Terms may be directed to:

Connect-ME

Legal Entity: KRUPSANT PTY LTD

ABN: 43 649 038 406

Email: [email protected]

Website: WWW.CONNECT-ME.COM.AU

Registered Address: BAYSWATER VIC 3153

ACCEPTANCE

By submitting, purchasing, renewing or maintaining a Listing on Connect-ME, the Listing Owner confirms that it has read, understood and agreed to these Terms and Conditions.